JointBreX carries a 60-day money-back guarantee from the date of purchase.
The guarantee runs for 60 days from purchase and covers dissatisfaction with your results or your overall experience. The brand asks that refund requests (an RMA number) be initiated within 30 days of delivery.
Reach out via email or phone within 30 days of delivery to request an RMA number. Securely package the product in its original materials, clearly mark the RMA number, and return it using a trackable shipping method. Refunds are processed within 7–10 business days of the return being received, with no restocking fees.